Sunday, September 9, 2018

Gaining Loyalty




Streaming Service
Regular Monthly Price
Regular Bundled Price
Student Prices

Pre 9/2017
9/2017-8/2018
Post 8/2018
Spotify
9.99
12.99
4.99
4.99
4.99
Hulu
7.99
Showtime
10.99


28.97




For college students who enjoy streaming music and movies, the recent deal by Spotify that bundles its service with Hulu and Showtime for $4.99 per month, is too good to pass up. It speaks volumes on two things:
1)  The elasticity of demand for these services is significantly greater for the cash-strapped college student.  But, as a firm, when you can segment the market based on those differences and the firm has some degree of market power, charging a lower price to those incremental subscribers that exceeds your incremental costs is a win for them too.  Third degree price discrimination in action.
2)  If subscribers love the services and perceive the switching costs to be high, Spotify and its partners can extend loyalty well beyond the end of college. A long-run benefit for sure!

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